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Assertive Communication

Overview: This workshop helps participants develop one of the most powerful communication tools available -- Assertiveness. This course focuses on the basics of assertiveness as they relate to interpersonal communications in the workplace.

Objectives: Participants will:

• Discover how best to accomplish objectives in a positive way
  
• Utilize practical, easily implemented techniques
  
• Develop positive assertiveness and an assertive philosophy
  
• Manage conflict and criticism assertively

Time: One Day