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Conflict and
Change Management
Overview: This
workshop provides supervisors with an understanding of the role of directing
change in the workplace. It examines the nature and effects of organizational
and interpersonal conflict and provides ways to manage effectively.
Objectives:
Participants will learn to:
- Define change and
resistance to change
- Design strategies
for analysis and resolution of change and conflict situations
- Cope more effectively
with conflict and change
- Develop techniques
for reducing blocks to conflict resolution
Time: One Day
Available for all
employees in a half-day format