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Managing the Difficult Employee

Overview: This workshop targets the resolution of performance problems and/or conflicts in one-on-one discussions with problem employees. Successful resolution can increase productivity, improve morale, reduce employee turnover, and avoid grievances.

Objectives: Participants will learn to:

  • Analyze the cause of problems and determine corrective action
  • Involve employees in resolving problems
  • Utilize techniques to minimize conflict and facilitate change
  • Apply effective disciplinary procedures and properly document

Time: One Day